Bully Buddy User Agreement and Terms of Service
ARTICLE I: Verifiable Consent and Guardian Responsibility
Section 1.01—User Eligibility and Guardian Mandate
Use of the Bully Buddy Service (the “Service”) by minors under the age of eighteen (18) is strictly conditioned upon the provision of Verifiable Consent by a Parent or Legal Guardian (the “Guardian”). The Guardian must be over the age of 18 and accept these Terms on behalf of the minor.
Section 1.02—Guardian Assumption of Oversight
The Guardian acknowledges and agrees that they are the primary party responsible for monitoring the minor’s use of the Service, including reviewing chat logs and supervising the content the minor provides and receives. This monitoring includes the duty to ensure the minor adheres to the Prohibited Data Input policy outlined in Article III.
ARTICLE II: Disclaimers, System Limitations and Limitation of Liability
Section 2.01—Educational Purpose Disclaimer
Bully Buddy is strictly an educational support tool and is not a substitute for professional medical, psychological, psychiatric, legal, or emergency advice, diagnosis, or treatment. The content and responses are for informational purposes only.
Section 2.02—System Not Designed or Capable of Handling High Risk Scenarios
User and Guardian acknowledge that the service is for educational purposes only and not designed or capable of handling high-risk scenarios including, but not limited to suicide, self-harm, violence, illegal activity, assault, grooming, explicit images, and abuse. The service displays a Mandatory Disclaimer including displaying emergency resources (e.g., 911/988) and directing the User to contact a Trusted Adult. The Company’s legal duty is fulfilled by deploying this disclaimer.
Section 2.03—Limitation of Liability for Crisis Outcomes
User and Guardian acknowledge and agree that the Company is not liable for the user’s or guardian’s failure to utilize the mandatory resources (e.g., 911/988 or Trusted Adult instruction) or for the outcome of any crisis situation. The Service is provided “AS IS.”
Section 2.04—Accuracy of Output
The Company shall not be liable for any damages, losses, or harm arising from any reliance placed on the output of the Service. The Guardian is solely responsible for evaluating the accuracy and appropriateness of the AI-generated guidance.
ARTICLE III: User Responsibilities and Indemnification (PII and Model Protection)
Section 3.01—Prohibited Data Input and PII Protection
The Guardian and User acknowledge that the Service is designed not to collect or store Personally Identifiable Information (PII). The Guardian and User expressly warrant and agree that they will not input PII, including names, addresses, phone numbers, or any specific identifying information of the minor or any third party, into the Service.
Section 3.02—Data Review Policy and Scrubbing
The Company confirms that all input data is passed through automated PII Redaction/Scrubbing Filters immediately upon receipt. Human access to unscrubbed chat data is severely limited to authorized personnel and only for documented purposes: (a) research and model improvement or (b) investigation of specific security failures or user complaints.
Section 3.03—Indemnification for Prohibited Data Input
The Guardian agrees to indemnify, defend, and hold harmless the Company, its affiliates, partners (including GLEE Labs, LLC), officers, and employees (the “Indemnified Parties”) from and against any and all claims, demands, damages, losses, liabilities, fines, penalties, and costs (including reasonable attorneys’ fees) arising out of or in connection with the unauthorized, prohibited, or accidental input of PII by the minor or Guardian into the Service.
ARTICLE IV: Governing Law and Jurisdiction (Worldwide Scope)
Section 4.01—Governing Law
This Agreement and any dispute arising out of or related to this Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of laws principles.
Section 4.02—Jurisdiction
The Guardian and User irrevocably agree that any dispute or claim that is not subject to mandatory binding arbitration shall be brought exclusively in the state or federal courts located in Rice County, Minnesota.
ARTICLE V: Dispute Resolution (Protection Against Lawsuits)
Section 5.01—Mandatory Binding Arbitration
Any controversy or claim arising out of or relating to this Agreement, the Service, or any breach thereof, shall be settled exclusively by final and binding arbitration administered by JAMS in accordance with its then-current Comprehensive Arbitration Rules and Procedures.
Section 5.02—Waiver of Jury Trial and Class Actions
The Guardian and User expressly waive the right to a trial by jury and agree that any arbitration or legal proceeding shall be conducted solely on an individual basis and not as a class, collective, representative, or consolidated action.
Section 5.03—Arbitration Location
The seat of the arbitration shall be in Rice County, Minnesota.
ARTICLE VI: Intellectual Property Rights
Section 6.01—Ownership of Service and Technology
The Company and its licensors (including GLEE Labs, LLC) own all right, title, and interest in and to the Bully Buddy Service, the underlying software, algorithms, and Technology.
Section 6.02—Ownership of Input and Usage Rights
The Guardian hereby grants the Company a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, adapt, publish, and distribute the Input (chat content). This license is specifically granted for the purpose of anonymization, scrubbing, research, model improvement, and training the Technology.
Section 6.03—Ownership of Output
The Company retains all rights, title, and interest in the Output (the guidance and text generated by Bully Buddy).
ARTICLE VII: Term and Termination
Section 7.01—Termination by Company for Cause
The Company reserves the right to terminate the User’s and Guardian’s access to the Service immediately and without notice if: (i) the Guardian or User breaches the PII prohibitions in Article III; or (ii) the Company determines, in its sole discretion, that continued use poses a risk to the minor, a third party, or the integrity of the Service.
Section 7.02—Surviving Provisions
Articles II (Disclaimers), III (Indemnification), IV (Governing Law), V (Dispute Resolution), and VI (Intellectual Property) shall survive any termination of this Agreement.
ARTICLE VIII: Electronic Communications and Consent to Contact
Section 8.01—Consent to Electronic Communications
- By creating an account, using the Service, or providing your contact information, the Guardian and User expressly consent to receive communications from the Company and its affiliates electronically.
- These communications may include, but are not limited to: (i) account status, security alerts, and Service updates; (ii) responses to inquiries; and (iii) marketing materials, special offers, or news regarding the Company and its partners (including GLEE Labs, LLC).
- You agree that all agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications be in writing.
Section 8.02—SMS/Text Messaging Terms
- Express Consent: By providing a mobile phone number, the Guardian expressly consents to receive informational, administrative, and marketing text messages (SMS/MMS) from the Company, including text messages sent using an autodialer or automated technology.
- Voluntary Consent: The Guardian acknowledges that consent to receive marketing text messages is not a condition of any purchase or use of the Service.
- Message and Data Rates: The Guardian acknowledges that standard message and data rates from their mobile carrier may apply to any messages sent or received.
- Carrier Liability: The Company and mobile carriers are not liable for delayed or undelivered messages.
- Opt-Out: The Guardian may opt out of receiving text messages at any time by replying “STOP” to any message received from the Company. After sending “STOP,” the Guardian may receive one final message confirming the opt-out.
Section 8.03—Email Marketing Opt-Out
- The Guardian may unsubscribe from marketing and promotional emails at any time by clicking the “Unsubscribe” link included at the bottom of such emails or by contacting the Company directly.
- Please note that even if the Guardian opts out of marketing emails, the Company retains the right to send non-marketing communications regarding the Service, such as technical notices, security alerts, and account administration messages.